FCA Compliance E-Learning
The Importance of FCA Compliance Training
FCA Compliance training is essential for ensuring your business adheres to regulatory standards and maintains a culture of fair customer treatment. This training equips your staff with the necessary skills and knowledge to comply with the FCA's stringent guidelines. For firms involved in consumer credit, demonstrating a commitment to proper staff development and customer care is crucial. Failing to align with the FCA’s Principles for Business can lead to severe consequences, including the potential loss of authorisation.
Modules
Compliance
Anti-Money Laundering Bribery & Corruption Bullying & Harassment Competition Law Conduct Risk Conflicts of Interest Consumer Credit Regulations Consumer Duty Advanced Consumer Duty Essentials Criminal Finances Act 2017 Cultural Awareness Data Protection Act 2018 Data Protection Impact Assessment Equality & Diversity Financial Crime Fraud Prevention GDPR GDPR for Managers Information Security for Managers Information Security Suite (made from other modules on this list ‘#’) Insider Dealing IT Social Engineering Market Abuse Modern Slavery Password Security Payment Card Information Data Security Standards (PCI DSS) Phishing Emails Protection from Malware Senior Managers and Certification Regime Social Media at Work Social Networking Surfing the Web Treating Customers Fairly Unconscious Bias Using Mobile Devices Whistleblowing Workplace Harassment
Business Skills
Active Listening Agile Breaking a Deadlock Business Ethics Change Management Coaching for Success Coaching Fundamentals Communication Skills Conflict Resolution Customer Excellence Dealing with Conflict Decision Making Delegating Developing Resilience Efficient Meetings Email Management Emotional Intelligence Executive Presence Gap Analysis Giving Feedback Global Management GROW Model Growth Mindset Handling Complaints Influencing Skills Key Performance Indicators Leadership Leading Virtual Teams Managing a Team Managing Projects Managing Risks Managing Time Matrix Management Mentee Mentoring Motivation Negotiating in the Workplace Negotiation Process Negotiation Skills Performance Management Performance Review Persuasion Skills Planning and Organising Preparing for Job Interviews Presentation Skills Problem-Solving Psychological Safety Recruitment Skills Sales Skills Scrum SMART Objectives Social Media Marketing Strategic Thinking Team Health Check Team Management Teamworking and Wellbeing at Home Telesales Time Management Time Management Fundamentals Using Data Using ChatGPT VUCA VUCA, Agile and Scrum Working from Home Successfully Working Safely at Home